I am getting an out of country error because client is neither in home country nor in content portability region (error code 4-62-7027). 

If you are receiving an error that you are out of country because client is neither in home country nor in content portability region, please first confirm you are actively inside the Cubs television territory. To do so, enter the zip code of your current location at MarqueeSportsNetwork.com/Providers.

 

A majority of issues involving an “out of country error” involve a customer using a VPN. Please confirm that your device is not currently a VPN. If you are connected to a work network or using a shared network (such as if you receive WiFi through an apartment building), please check with management office or IT department to see if there is a VPN connected. 

 

If you continue experiencing issues after confirming no VPN is in use, please contact Marquee Sports Network support with the following information:

 

•    Email account associated with your subscription
•    Device(s) where you are receiving the error message
•    Exact error message that you are receiving
•    Zip Code where you currently are
•    Your IP Address from WhatIsMyIPAddress.com
•    Can you watch on any other devices? As a troubleshooting step, please try watching on your mobile device with WiFi turned off.